Privacy Policy
Effective Date: April 19, 2024
True ValueHub, Inc. ("we," "us," or "our") respects the privacy of our users ("you" or "your"). This Privacy Policy describes how we collect, use, disclose, and secure your personal information when you visit our website (www.truevaluehub.com) (“Site”), use our cloud-based software ("Software"), or engage with our consulting services ("Services"). By using our Sites or submitting information to us, you acknowledge and understand the terms of our Privacy Policy.
1. Information We Collect
We collect several types of information for various purposes to provide and improve our services to you.
Information You Provide:
Contact information, such as your name, email address, phone number, and company name.
Information you submit through our website forms, including inquiries, feedback, or requests for demos.
Business information related to your use of our Software or Services.
Information Collected Automatically:
Usage data, such as access times, pages viewed, features used, and browsing activity on our website.
Device information, such as your IP address, browser type, operating system, and device model.
Geolocation data, such as the country from you access our Sites.
Cookies.
Cookies are small text files that are stored on your computer when you visit certain online pages that record your preferences. We use cookies to track use of our Sites and other Services. We may also use cookies to monitor traffic, improve the Sites, make the Sites easier and/or relevant for your use, and improve the performance of our advertising on other websites. You can opt out of accepting cookies by adjusting your browser settings to not accept cookies or to notify you when you are sent a cookie. However, certain features of our Sites or other Services may not work if you delete or disable cookies.
2. Use of Your Information
We use your information to:
Provide and improve our Software and Services.
Create and manage your online accounts.
Respond to your inquiries, requests, and support needs.
Send you information about our products, services, and promotions.
Personalize your experience on our website.
Analyze website usage and user behavior to improve our services.
Comply with legal and regulatory obligations.
Detect security incidents and protect against malicious, deceptive, or illegal activity, including fraudulent transactions, error, negligence, and breach of contract, and to protect against harm to the rights, property, or safety of our users, customers, employees, or the public.
Debug, identify, and repair errors that impair the functionality of our services.
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with our business.
Comply with our legal obligations, including our tax obligations and those related to the prevention of fraud and money laundering.
With our legal, financial, insurance, and other advisors in connection with the kinds of transactions described above or in connection with the management of all or part of our business or operations.
3. Sharing Your Information
We may share your information with third-party service providers who help us operate our website, provide our Software and Services, and perform marketing activities. These service providers are contractually obligated to keep your information confidential and secure.
We may also disclose your information if required by law, to protect our rights, or to prevent fraud or other harmful activities as well as in connection with any merger, acquisition, debt or equity financing or other similar business transactions.
4. Telephone, Email, and Text Messages
By providing your contact information, you consent to be contacted by us via telephone, email, and text message regarding our Software, Services, and promotional offers. You may opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
5. Recording Sales Calls
We may record sales calls for training and quality assurance purposes. We will notify you at the beginning of the call if it is being recorded.
6. Your California Privacy Rights (CCPA)
If you are a California resident, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA). These include:
The right to know what personal information we collect, use, and disclose about you.
The right to request deletion of your personal information.
The right to opt-out of the sale of your personal information (we do not currently sell your personal information).
You can exercise your CCPA rights by contacting us at info@truevaluehub.com or calling us at +1 (281) 831 9709.
7. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
8. Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no security measures can be guaranteed to be completely secure.
9. Links To Third Parties
We may provide links to third party websites from our Sites as a service to our users, but we have no ability to control nor are we responsible for the privacy and data collection, use, and disclosure practices of third party websites. When you click on links that take you to external websites, you will be subject to their privacy policies and practices and not ours. We encourage you to review and understand the privacy policies of such websites before providing them with any information.
10. Changes to This Privacy Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@truevaluehub.com
Phone: +1 (281) 831 9709
12. Additional Information
This Privacy Policy is incorporated into and subject to the terms of our Terms of Use. You can access our Terms of Use at Terms of Use.
13. Governing Law
We attempt to comply with local data protection, privacy, and consumer rights laws to the extent they may apply to our services. If you are uncertain whether this Privacy Policy conflicts with the applicable local privacy laws where you are located, you should not submit your Personal Information to the Sites.
14. Questions and Concerns
If you have any questions about this Privacy Policy or our privacy practices, please contact us at info@truevaluehub.com.
