True ValueHub Wins the 2025 ISM Trailblazer Award for Procurement Innovation!
True ValueHub Wins the 2025 ISM Trailblazer Award for Procurement Innovation!
Welcome to the website of True ValueHub, Inc. (“Company,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website located at http://www.truevaluehub.com (the “Website”). Please read these Terms carefully. You automatically agree to these Terms and to our Privacy Statement simply by using or logging into the Website. These Terms apply to all visitors, users, and others who access or use the Website (“Users”).
Please note that we offer many services. Your use of our products or services are provided by us pursuant to a separate executed agreement. Those additional terms become part of your agreement with us, if you use the services or log into the Website.
Certain features of the Website, such as access to downloadable resources, product demonstrations, or restricted content sections, may require you to create an account. To create an account, you must be at least 18 years of age and provide accurate and complete information as required by the registration form. You are responsible for maintaining the confidentiality of your account login information, including your username and password. You are also fully responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breaches.
You agree to use the Website in a lawful manner and in accordance with these Terms.
You will not:
The content on the Website, including but not limited to text, graphics, logos, images, software, and other information (the “Content”) is the property of the Company or its licensors and is protected by copyright, trademark, and other intellectual property laws. Users may not modify, reproduce, distribute, create derivative works of, or publicly display any Content from the Website without the express written permission of the Company.
The Website may contain links to third-party websites or resources. These links are provided for your convenience only and do not constitute an endorsement by the Company of the content on such websites. The Company is not responsible for the content or accuracy of any third-party websites and makes no representations or warranties in connection with these websites. Your use of third-party websites is at your own risk.
THE WEBSITE AND THE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND SECURITY. THE COMPANY DOES NOT WARRANT THAT THE WEBSITE WILL BE AVAILABLE, FUNCTIONAL, UNINTERRUPTED, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE OR THE CONTENT, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS INCLUDES, BUT IS NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR PERSONAL INJURY.
You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, and agents from and against any and all claims, losses, damages, liabilities, costs, and expenses (including attorney’s fees) arising out of or in connection with your use of the Website or your violation of these Terms.
We reserve the right to modify our Website at any time, with or without notice to you. For example, we may add or remove functionality or features, and we may suspend or stop a particular feature altogether. We also reserve the right to charge a fee for any of our features at any time. If you don’t like any changes, you can stop using our Website at any time.
Additionally, we may terminate your access to the Website at any time for any reason, with or without notice. We may also, in our sole discretion, remove or disable access to any Content you have uploaded to the Website.
These Terms shall be governed by and construed in accordance with the laws of the State of Texas without regard to its conflict of laws provisions.
Any dispute arising out of or relating to these Terms or your use of the Website will be settled by binding arbitration in accordance with the rules of the American Arbitration Association (“AAA”). The arbitration shall be conducted in Houston, Texas and you and the Company agree to submit to the jurisdiction of the courts located in Houston, Texas for all purposes of enforcing the arbitration award.
We both agree that the following exceptions to arbitration exist:
Small Claims Matters: Either you or we may bring an individual action in small claims court located in Houston, Texas for claims that fall within the court’s jurisdictional limits, so long as the action is brought individually and not on a class action or consolidated basis.
Injunctive Relief: Either you or we may seek injunctive or other equitable relief in a state or federal court located in Houston, Texas to prevent or enjoin the infringement or other violation of intellectual property rights.
YOU AND THE COMPANY AGREE THAT ANY ARBITRATION OR LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS WILL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, CONSOLIDATED CLASS ACTION, OR MASS ACTION.
These Terms constitute the entire agreement between you and us with respect to your use of the Website and supersedes all prior or contemporaneous communications and proposals, whether oral or written. We may modify these Terms at any time so be sure to check back regularly. By continuing to use or log in to a Site after these Terms have changed, you indicate your agreement to the revised Terms. If you do not agree to the changes, you should stop using or logging in to the Sites.
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.
If you have any questions about these Terms, please contact us at contact@truevaluehub.com.
These Supplemental Terms govern your use of the True ValueHub automated cost analysis tool (the “Tool”), which allows users to upload two-dimensional sketch files or three-dimensional CAD files and receive an automated material cost breakdown estimate. By submitting a file through the Tool, you agree to these Supplemental Terms in addition to all other provisions of these Terms of Use. In the event of a conflict between these Supplemental Terms and the other provisions of these Terms, these Supplemental Terms shall control with respect to your use of the Tool.
18.1 Nature of the Service — Estimates Only
The material cost breakdown generated by the Tool is an automated estimate using artificial intelligence and machine learning technologies to analyze submitted files and generate cost estimates for informational purposes only. Outputs may be produced without human review of your specific file or result prior to delivery . The esitmate does not constitute a binding price quotation, formal proposal, purchase order, contract, or professional engineering, manufacturing, or design opinion. No estimate generated by the Tool creates any obligation on the part of True ValueHub to provide any product or service at any estimated cost. Actual costs may vary materially from any estimate based on factors including but not limited to material specifications and availability, dimensional tolerances, surface finishing requirements, order quantity, and current supplier pricing.
18.2 No Professional Relationship
Use of the Tool does not create any professional relationship between you and True ValueHub, including without limitation any engineer-client, contractor-client, or advisor-client relationship. You should not rely on Tool outputs as a substitute for qualified professional engineering, manufacturing, or procurement advice.
18.3 User Representations and Warranties Regarding Uploaded Files
By uploading any file through the Tool, you represent and warrant that:
(a) you are the owner of the design contained in the file, or you have obtained all necessary rights, licenses, and authorizations to upload and share the file and its contents with True ValueHub;
(b) the file and its contents do not infringe, misappropriate, or violate any patent, copyright, trade secret, trademark, or other intellectual property or proprietary right of any third party;
(c) uploading the file does not breach any confidentiality obligation, non-disclosure agreement, or other contractual restriction by which you are bound;
(d) the file does not contain any technical data, technology, software, or other information subject to control under U.S. export control laws or regulations, including the International Traffic in Arms Regulations (22 C.F.R. Parts 120–130) or the Export Administration Regulations (15 C.F.R. Parts 730–774), unless you have obtained all required government authorizations prior to upload; and
(e) you have all rights necessary to grant the license set forth in Section 18.4 below.
18.4 License Grant for Uploaded Files
By uploading a file through the Tool, you grant True ValueHub a non-exclusive, royalty-free, worldwide license to access, store, process, analyze, and use the file and its contents for the following purposes: (i) generating the cost analysis estimate requested by you; and (ii) improving, developing, and training the Tool and related services. This license survives the deletion of your file from our active systems to the extent that anonymized or aggregated derivative data derived from your file has been incorporated into our systems prior to deletion. True ValueHub will not sell or license your identifiable uploaded files to third parties without your consent.
18.5 File Retention and Use
Uploaded files are retained by True ValueHub following delivery of your cost analysis and may be used as described in Section 18.4. We will retain your uploaded file for a period not to exceed [INSERT RETENTION PERIOD, e.g., 12 months] from the date of upload, after which it will be deleted from our systems, unless a shorter or longer period is required by applicable law. Notwithstanding the foregoing, anonymized or aggregated data derived from uploaded files may be retained indefinitely. For more information on how we handle your data, please review our Privacy Policy.
18.6 Confidentiality of Uploaded Files
While True ValueHub implements reasonable administrative, technical, and physical safeguards to protect uploaded files, we do not guarantee the confidentiality or security of any file submitted through the Tool. You should not upload files containing trade secrets, proprietary designs, or other confidential information you are not willing to have retained and processed as described in these Supplemental Terms.
18.7 Export Control Compliance
You are solely responsible for ensuring that any file you upload complies with all applicable U.S. and international export control laws and regulations. True ValueHub does not accept, and expressly disclaims, any liability arising from the upload of export-controlled technical data through the Tool. True ValueHub reserves the right to delete any file it reasonably believes may contain export-controlled data and to suspend or terminate your access to the Tool.
18.8 Disclaimer of Warranties — Tool-Specific
IN ADDITION TO THE DISCLAIMERS IN SECTION 6 OF THESE TERMS, THE TOOL AND ALL COST ESTIMATES GENERATED THEREBY ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY OF ACCURACY, COMPLETENESS, OR FITNESS FOR ANY PARTICULAR PURPOSE. TRUE VALUEHUB DOES NOT WARRANT THAT ANY ESTIMATE WILL REFLECT ACTUAL MARKET PRICES, MATERIAL COSTS, OR MANUFACTURING COSTS AT ANY POINT IN TIME.
18.9 Limitation of Liability — Tool-Specific
IN ADDITION TO THE LIMITATIONS IN SECTION 7 OF THESE TERMS, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRUE VALUEHUB’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO YOUR USE OF THE TOOL OR ANY ESTIMATE GENERATED THEREBY SHALL NOT EXCEED ZERO DOLLARS ($0.00), REFLECTING THAT THE TOOL IS PROVIDED AS A COMPLIMENTARY INFORMATIONAL SERVICE AT NO CHARGE.
18.10 Indemnification — Tool-Specific
In addition to your indemnification obligations under Section 8 of these Terms, you agree to indemnify, defend, and hold harmless True ValueHub, its officers, directors, employees, and agents from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorney’s fees) arising out of or related to: (i) any breach of your representations and warranties in Section 18.3; (ii) any claim by a third party that your uploaded file infringes or misappropriates their intellectual property rights; (iii) any violation of applicable export control laws in connection with your use of the Tool; or (iv) any reliance by you or any third party on a cost estimate generated by the Tool.
18.11 Modification and Discontinuation
True ValueHub reserves the right to modify, suspend, or discontinue the Tool at any time, with or without notice, and without liability to you.
These terms were last updated on March 30, 2026
